Use or 2-3 times per week
A: We recommend starting with no more 2–3 times per week to allow your skin to adjust. If your skin tolerates it well, you may increase to daily use. Always follow with SPF in the morning.
A: Yes — our formula is pH balanced and enriched with soothing botanicals like bamboo and willow bark. For sensitive skin, patch test first and start slowly.
A: Yes, but we suggest alternating days if you’re using other strong actives to avoid over-exfoliation. Always apply sunscreen during the day when using acids. However, we would always recommend consulting your dermatologist.
A: Absolutely. Our glycolic + salicylic acid formula is designed to unclog pores, reduce breakouts, and help prevent future blemishes.
A: Yes. All Botanic Tree products are 100% vegan, cruelty-free, and never tested on animals.
A: No. Our formulas are free of parabens, sulfates, phthalates, all are our products are formulated without: formaldehydes or formaldehyde-releasers, oxybenzone, octinoxate, triclosan, hydroquinone and methylisothiazolinone.
A:The majority of our products are proudly made in the USA. However, we also work with select manufacturing partners in South Korea, known globally for their advanced skincare innovation and high-quality standards.
We choose our production facilities based on what's best for each formulation — always prioritizing safety, efficacy, and quality. No matter where a product is made, it goes through rigorous quality control to ensure it meets our standards and yours.
A: Many customers notice smoother skin and a refreshed glow after just a few uses. For dark spots and uneven texture, consistent use for 4–6 weeks provides the best results.
A: Yes. Glycolic acid helps fade dark spots and even skin tone over time by encouraging cell turnover.
A: Our glycolic acid face wash is formulated to gently exfoliate and brighten the skin. However, because glycolic acid is an active ingredient, it can sometimes cause dryness — especially if you have sensitive or very dry skin.
We recommend starting with a patch test and using it just a few times a week to see how your skin responds. You can also follow up with a gentle moisturizer to help maintain hydration. If you’re ever unsure, checking with a dermatologist is always a good idea!
A: For product questions, order support, or returns, you can reach us directly through Amazon’s “Contact Seller” option or email our support team at support@botanictree.com.
A: Currently, our Amazon listings are only for the U.S. market.
